Apex · Lightning · Salesforce · Trigger

Einstein Intent Analysis Using Einstein Language on Salesforce Chatter

Einstein Intent Einstein Intent helps to categorize unstructured data into labels using its Intent API for a better understanding of what user is trying to accomplish. In Salesforce, Einstein Intent API allows understanding the customer inquiries that is easy to automatically route leads, escalate service and personalize marketing. This is helpful in prioritizing customer service inquiries. For example,… Continue reading Einstein Intent Analysis Using Einstein Language on Salesforce Chatter