Lightning · Salesforce · Salesforce Einstein

Einstein Sentiment Analysis

Einstein Sentiment is something to predict the reviews or messages whether it is positive, negative or neutral. Using these companies can categorize the customer attitudes and take action appropriately to build their insights. As earlier discussed in marketing cloud (https://teamforcesite.wordpress.com/2018/02/07/marketing-cloud-social-studio-series-macros/) sentiment analysis can be achieved even using Einstein. Here user enters some message, Einstein finds the sentiment that… Continue reading Einstein Sentiment Analysis