Change Data Capture(CDC) events :- This is still a new term in Salesforce world . Do you know how powerful it is ? If not read this post and learn CDC events Have you ever faced the issue when you are viewing the record and at the same time other user has modified the same… Continue reading Change Data Capture Events in Salesforce – Keep your UI Updated with latest data
The Service Cloud Lightning Snap-ins allows you to embed the support channel of your customer’s choice – chat, video chat, knowledge, case management and click-to-call – inside your company’s webpage or web app.By adding the Snap-ins chat widget to your website, customers can quickly get answers to their questions by chatting with an agent while… Continue reading Snap-Ins Chat for Web
Chat Bot is a chat Robot that is used instead of live agents to communicate with the customers/end users for solving the queries. A chatbot is an application that simulates human conversation, either aloud or via text message. Instead of having a conversation with a person, like a support agent, a customer can have a… Continue reading Introduction to ChatBots
The Below content focuses mainly on the working of Single-Sign-On and understanding SAML role in it, rather than describing it how to configure in Salesforce. What is SSO? Single sign-on (SSO) is an authentication process that allows a user to access multiple applications with one set of login credentials. Why SSO? SSO solves the biggest… Continue reading Single-Sign-On and SAML in Salesforce
Effective Time Management is important to achieve success during the Sales process. But there seems to be the problem faced by Sales rep daily while sending and replying Email. Customer Relationship Management (CRM) and email application, meantime as they are separate, sales rep have needed to move between them. This blog will help you to… Continue reading Integrating Salesforce and Microsoft Outlook by using Lightning for Outlook
When working with a team on a Project , the situation often arises that more than one person end up working on the same class and overwrites each other code. This could turn into a nightmare if you don’t have a backup of the org to refer to and merge the changes. We faced the… Continue reading Automate metadata backup of your Salesforce org with the help of ANT and GIT
Salesforce1 as a new mobile interface for everything in Salesforce. It’s possible to publish a visualforce page to mobile devices. One key developer feature is that any visualforce page, can be embedded in the Salesforce1 mobile app without extra coding – just by making the Visualforce page ‘available for mobile’ (checkbox in the VF page editing… Continue reading WorkAround for PDF Rendering in SF1
Enhanced Email was released in Summer ’16 to open up email features that were previously only available in Email-to-Case (E2C). Release Note Enhanced Email is automatically enabled for most organizations except those that use Email-to-Case. You can check this at Setup-> Enhanced Email Let’s understand basic email-task first. In Salesforce, if you do not have E2C and… Continue reading What is Enhanced Email ?
Salesforce Upcoming release WINTER’17 is just a week away. I had the opportunity to gain access to the Pre-release org ( Not a magic though you can also get one here Signup form for WINTER’17 Pre-Release Org) . Let’s take a look at each of these features . Improved Navigation Menu This is the most… Continue reading Top and Most Awaited Winter 17 Features
In Continuation to the Previous Blog i have written Titled , Email Services in Salesforce with a simple example (https://wordpress.com/post/teamforcesite.wordpress.com/566) Here is a requirement which can apply to almost any usage of the email services feature of salesforce . The unsubscribe Email functionality , is the feature by code where you can give your users… Continue reading Email Services : Apex Class to unsubscribe Email
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