Customer satisfaction is the success of any business. MaritzCX is an application that provides Customer Experience software (CX) and research to help respond to the Voice of the Customer instantly through CX Platform. MaritzCX, integrated with SF, helps add meaningful, actionable customer experience data to Salesforce. This blog is intended to share information on Integrating… Continue reading Integrate MaritzCX with Salesforce
While working on my last project one client requirement was to share records from one org to another org. This blog introduces Salesforce to Salesforce integration, shows how one can enable it, how to manage connections between different environments and how to share data using the connections. Before using S2S, we need to perform a… Continue reading Salesforce to Salesforce Integration
Posting message to social media through Salesforce makes it easy as Salesforce provide all flexibility in developing customer relationships. Posting and getting information from one of the social media helps to increase the number of customers and achieve targets. Let suppose any company is having their LinkedIn page where users should log in and upload status or image.… Continue reading Salesforce Integration with LinkedIn
Einstein Language Einstein Language Is used to build natural language processing into your apps and unlock insights within text. Einstein Language contains two NLP services: Einstein Sentiment Einstein Intent Einstein Intent—Categorize unstructured text into user-defined labels to better understand what users are trying to accomplish. Leverage the Einstein Intent API to analyze text from emails,… Continue reading Einstein Intent and Einstein Sentiment Analysis on Facebook Posts
Effective Time Management is important to achieve success during the Sales process. But there seems to be the problem faced by Sales rep daily while sending and replying Email. Customer Relationship Management (CRM) and email application, meantime as they are separate, sales rep have needed to move between them. This blog will help you to… Continue reading Integrating Salesforce and Microsoft Outlook by using Lightning for Outlook
Those who often work on integrations of Salesforce with other platforms must be familiar with the restrictions imposed on callout requests or responses. For those who are not so familiar, the maximum heap size of callouts (either HTTP or WebService calls) is 6 MB for synchronous apex and 12 MB for asynchronous apex. Not… Continue reading Making Callouts with Batch Apex for Data of over 12 MB
We will show how to integrate your Dropbox account with your Salesforce org and how to move data from Salesforce to Dropbox.