Integration

Step by step process of integration between Outlook and Salesforce by Service Account Connection method

This blog post helps you to integrate Microsoft Outlook and Salesforce by using Lightning for Outlook by Service Account connection method. Integration with Salesforce and sync works only when Outlook email belongs to any one of the below Office 365 editions. Enterprise Essentials Business Premium Steps to be followed by Global Administrator of Office 365 account belonging… Continue reading Step by step process of integration between Outlook and Salesforce by Service Account Connection method

Marketing cloud · Salesforce · Social Studio

Marketing Cloud Social Studio Series– Macros

In the previous post we have seen different components of Social Studio. This post concentrates on Macros, their creation and their usage. Macros in Social Studio: When certain instructions are to be repeatedly used on different tasks, a set containing these common instructions is called a Macro. A macro in social studio can be chosen when… Continue reading Marketing Cloud Social Studio Series– Macros