Lightning · Salesforce

Configuring Live Agent in Salesforce: Deployment, Chat Buttons in Visualforce

Hello, Trailblazers and Salesforce Enthusiasts!! This blog is about Configuring and deploying Live Agent in Salesforce. You look excited enough!! Let’s get started!! Live Agent in Salesforce: Introduction Live agent lets you create and customize your own chat window. So that all your web-visitors/Customers can get help 24×7 with the help of live agent chat.… Continue reading Configuring Live Agent in Salesforce: Deployment, Chat Buttons in Visualforce

Dreamforce · Salesforce

DREAMFORCE 2018: TOP 5 Sessions You Cannot Afford to Miss if you are in Sales/ops

  1. The Rise of Revenue Ops: How Sales, Marketing and Business Ops Drive Growth Sales, marketing and business ops are coalescing to form the rise of revenue ops. However, the challenge remains: How can these teams integrate to optimize for growth? How do you justify your technology stack? Learn from industry-leading professionals on how… Continue reading DREAMFORCE 2018: TOP 5 Sessions You Cannot Afford to Miss if you are in Sales/ops

Lightning · Salesforce · Web Design

Lightning Reusable Carousel component

Carousels are often thought of as an easy solution to provide better navigation to all the important content/offers on the site. It is used to highlight important information and engage the customers on the go. It is often a hurdle for developers to include a carousel in the code. Here I have written a reusable… Continue reading Lightning Reusable Carousel component

Salesforce

Managing Duplicate Records in Salesforce

Maintaining clean and accurate data is critical in any CRM system. Salesforce provides tools to manage duplicate records in Salesforce.In Salesforce there are Duplicate Rules and Matching Rules to help users prevent or manage duplicate records.Duplicate Rules can be created for Accounts,Contacts,Leads and any Custom Object. User permissions required to create and edit duplicate rules… Continue reading Managing Duplicate Records in Salesforce

Apex · Integration · REST · Salesforce

Google Assistant Integration with Salesforce – Part 2

Let suppose when the Intent creation is ready, you want the custom data as a reply in Google assistant, we overwrite the intent from Apex call. You can add a custom response from Salesforce to Google assistant. We fetch the record names from the Salesforce org and overwrite the response in the intent. Access token to… Continue reading Google Assistant Integration with Salesforce – Part 2

Apex · Lightning · Salesforce

Highlights of Winter’19 Release Notes: Part II

“Aloha Trailblazers Ohana” We bring you back the Part II highlights of Winter’19 Release!! Let’s learn new and blaze our trail!! Don’t miss out to read the part I highlights to stay updated about the new features!! Part I Highlights Lightning Communities: Content Management, Flows for Guest Users, and Filtered Search Results 1. Upgrade to Latest… Continue reading Highlights of Winter’19 Release Notes: Part II